Customer Service
| At FERIDIES, we strive to provide the best customer
service possible. Our Customer Service Representatives (CSRs) are available
Monday through Friday from 8:00 a.m. to 5:30 p.m. EST at 866-732-6883. All other times, please leave a message and we will return your call as soon as possible. Quick Contact Information We'd love to hear from you! All orders, comments, and questions can be mailed to: FERIDIES Attn: Customer Service P.O. Box 186 Courtland, VA 23837-0186 If you need to return a package, you may send it to the address above via USPS or you may ship it via UPS or FedEx to the address below. Wholesale Customers must contact us for an Authorized Return Confirmation Number prior to returning merchandise: FERIDIES Attn: Returns 28285 Mill Creek Drive Courtland, VA 23837 To place an order, call toll-free 1-800-544-0896, 24 hours a day, 7 days a week. If you are calling from outside of the US, you may call 1-757-653-9118. All other times, please leave a message and we will return your call as soon as possible. Email Address: customerservice@feridies.com Fax Number: 757-653-9530 Return Policy We are proud of our products and stand behind their quality. We want all of our customers and their gift recipients to be completely satisfied. If you are not satisfied with the quality of one of our products, simply return it within 30 days with a note explaining why and we will gladly replace the item or refund your money - whichever you prefer. All packages returned can be returned to the following address: FERIDIES Attn: Returns 28285 Mill Creek Drive Courtland, VA 23837 |
