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Customer Service

At FERIDIES, we strive to provide the best customer service possible. Our Customer Service Representatives (CSRs) are available Monday through Friday from 8:30 a.m. to 5:00 p.m. EST at 866-732-6883. All other times, please leave a message and we will return your call as soon as possible.

Quick Contact Information
We'd love to hear from you! All orders, comments, and questions can be mailed to:
FERIDIES
Attn: Customer Service
P.O. Box 186
Courtland, VA 23837-0186

To place an order, call toll-free 1-800-544-0896 24 hours a day, 7 days a week. If you are calling from outside of the US, you may call 1-866-732-6883 or 1-757-653-9118. You can also EMAIL an order to customerservice@feridies.com or send a FAX to 757-653-9530.

Return Policy
We are proud of our products and stand behind their quality. We want all of our customers and their gift recipients to be completely satisfied. If you are not satisfied with the quality of one of our products, simply return it within 30 days with a note explaining why and we will gladly replace the item or refund your money - whichever you prefer.

Packages can be returned to the following address via UPS or Fedex:
FERIDIES
Attn: Returns
28285 Mill Creek Drive
Courtland, VA 23837

To return a package via USPS, please use the following address:
FERIDIES
Attn: Returns
PO Box 186
Courtland, VA 23837

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