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Customer Service

At FERIDIES, we strive to provide the best customer service possible. To talk to Customer Service, call 800-544-0896 Monday through Friday 8:30am to 5:00pm EST. All other times, please leave a message and phone number on our answering service, and we will return your call as soon as possible.

Quick Contact Information
We'd love to hear from you! All orders, comments, and questions can be mailed to:
Attn: Customer Service
P.O. Box 186
Courtland, VA 23837-0186

To place an order, call 800-544-0896 Monday through Friday 8:30am to 5:00pm EST. If you are calling from outside of the US, you may call 1-866-732-6883 or 1-757-653-9118. You can also EMAIL an order to or send a FAX to 757-653-9530.

Return Policy
We are proud of our products and stand behind their quality. We want all of our customers and their gift recipients to be completely satisfied. If you are not satisfied with the quality of one of our products, simply return it within 30 days with a note explaining why and we will gladly replace the item or refund your money for the merchandise - whichever you prefer.

Packages can be returned to the following address via UPS or Fedex:
Attn: Returns
28285 Mill Creek Drive
Courtland, VA 23837

To return a package via USPS, please use the following address:
Attn: Returns
PO Box 186
Courtland, VA 23837

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