Customer Service

At FERIDIES®, we strive to provide the best customer service possible. To talk to Customer Service or place an order, call 800-544-0896 Monday through Friday 8:30am to 5:00pm EST. All other times, please leave a message and phone number on our answering service, and we will return your call as soon as possible.

Quick Contact Information

Toll Free Phone Number: 800-544-0896 or 866-732-6883
Local Phone Number: 757-653-9118
Fax: 757-653-9530
Email: customerservice@feridies.com

Not in a hurry to reach us? You can send orders, comments, and questions to the following mailing address:
FERIDIES®
Attn: Customer Service
P.O. Box 186
Courtland, VA 23837-0186

Return Policy

We are proud of our products and stand behind their quality. We want all of our customers and their gift recipients to be completely satisfied. If you are not satisfied with the quality of one of our products, simply return it within 30 days with a note explaining why and we will gladly replace the item or refund your money for the merchandise - whichever you prefer.

Packages can be returned to the following address via UPS or Fedex:
FERIDIES®
Attn: Returns
28285 Mill Creek Drive
Courtland, VA 23837

To return a package via USPS, please use the following address:
FERIDIES®
Attn: Returns
PO Box 186
Courtland, VA 23837



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