Shipping and Delivery
Due to the COVID-19 pandemic, UPS has suspended the UPS Service Guarantee for all shipments to any destination, at all service levels. This means that packages may take longer to deliver and that Expedited Services such as 3 Day Select, Second Day Air and Next Day Air do not have any guarantees. Shipping charges will not be refunded if the package is not delivered as expected. Also, please check to see if the recipient's location is open, since business hours may have changed due to local restrictions. If the location is closed, UPS will hold the package and attempt to complete the delivery at a later date if the receiving location has indicated to UPS that it will reopen within 9 days. However, if the location is closed indefinitely, UPS will return the package to the sender.
All orders are shipped from Virginia, Monday through Friday. FERIDIES® does not ship on Saturday, Sunday or Holidays. Most orders are shipped within 1 to 2 days of receipt. Please verify all shipping addresses are correct, current and include any Apartment, Building, Suite, Room or Floor numbers. FERIDIES® is not responsible for late, lost, stolen or spoiled shipments due to incorrect or incomplete addresses. Reshipments will incur additional charges. UPS charges us $17.00 for each incorrect and incomplete address even though the package is delivered. These charges could be billed to you so please confirm the recipient has not moved and the address is correct and complete. Please also indicate if the Shipping Address is Residential or Commercial. Only if Commercial, please include the Company Name. UPS may not deliver the package if the Company name and Suite or Floor is not provided. Businesses operating out of a home are not considered Commercial.
Please call 866-732-6883 if you are concerned about your order arriving on a particular date. When checking out, an ESTIMATED Arrival Date Range will be calculated based on the Shipping State, Shipping Method and Shipping Date requested.
Standard Shipping Services
FERIDIES® uses UPS Ground Service and USPS Priority Mail for standard delivery. Orders are typically delivered within 1-8 days depending on your distance from Virginia. We will do our best to deliver your order within the Estimated Arrival Date Range, but cannot guarantee a specific date with Standard Shipping Services. COVID-19 restrictions, weather and heavy package volume can cause unavoidable delays. Please consider requesting your order be delivered earlier, especially during the holidays.
USPS Priority Mail
Orders to P.O. Boxes, Military Addresses (APO/FPO), Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam are shipped using USPS Priority Mail. USPS shipping services are not expedited shipping services. Exact delivery timeframes are unknown and inconsistent. USPS says it typically takes 2 to 7 days for delivery or longer.
UPS Standard Shipping Rates
Unlike many others, FERIDIES® does not hide shipping charges in the price of each product. Be careful of companies offering FREE SHIPPING all of the time. That means you are paying shipping charges for each product you add to your shopping cart. At FERIDIES®, shipping charges are in addition to the product prices and are based on the Regular Merchandise Total - before tax and discounts are applied - PER DELIVERY ADDRESS. This method saves you money in the long run, when purchasing multiple items. The Basic Rates listed below apply to Street Addresses in the continental U.S.
|Merchandise Total Per Ship-to||Shipping Charge|
|Up to $19.99||$6.95|
|$20.00 - $29.99||$8.95|
|$30.00 - $39.99||$9.95|
|$40.00 - $49.99||$10.95|
|$50.00 - $59.99||$11.95|
|$60.00 - $79.99||$13.95|
|$80.00 - $99.99||$15.95|
|$100.00 - $149.99||$19.95|
|$150.00 +||15% of total|
USPS Shipping Rates
USPS Priority Mail shipping rates will be based on the weight of the package and the destination address. The shipping charge calculated on the website is an ESTIMATION only. That shipping charge may be adjusted once the actual weight of the package has been determined. Flat Rate or Regional Boxes will be used if determined to be more economical. If you are concerned about your USPS shipping rate, please call 866-732-6883 to place your order.
UPS Expedited Shipping Rates
UPS Expedited Shipping Rates for Retail Orders are not being offered at this time due to COVID-19 and increased package volume on the Shipping Carriers.
The following UPS Expedited Shipping services are available for additional charges. Orders must be placed by 11:00am EST to be shipped that day, otherwise, they will ship the next business day:
UPS 3 Day Select (UP3): Your order will be delivered within 3 "business" days after shipment. A $20.00 per item charge will be added to the Basic Rates listed above. No Saturday or Sunday delivery.
UPS 2nd Day Air (UP2): Your order will be delivered within 2 "business" days after shipment. A $25.00 per item charge will be added to the Basic Rates listed above. No Saturday or Sunday delivery.
UPS Next Day Air (UPN): Your order will be delivered within 1 business day after shipment. Please call 866-732-6883 for pricing and options.
Saturday Delivery:In 2017, UPS started to deliver some ground and expedited packages on Saturdays in certain areas but it is not guaranteed and sporadic. We do not guarantee Saturday delivery by UPS.
WE SHIP WORLDWIDE! Orders shipped to International addresses must be placed by calling our toll free number 866-732-6883. The shipping charges are calculated based on the weight of the package, the destination address, and the preferred carrier (UPS or USPS). FERIDIES® website does not accept international shipping addresses nor does it calculate shipping based on the weight of the package.